Municipal administrative documents
Thanks to the Internet and via the municipal website, you can use the electronic office ("e-Guichet" - "Online documents") 24 hours a day to request a whole series of official documents from your computer: population register & civil status certificates, extracts of police records etc., report a change of address, etc. Just register on the site using your card and a reader (at the moment the "online documents" and registration can be accessed even if you don't yet have an electronic card or reader - from 2010, the card and therefore the reader will be compulsory to use e-Guichet).
"Online" documents are issued and sent free of charge. They will be sent to the address at which you are registered on the population register within 3 to 4 working days. You can thus avoid queuing at the office, using your car and therefore polluting and you can personally save money and time! By using the electronic office, the cost of your new electronic card will soon be amortized!
In order to encourage the use of the many functions of the electronic identity card (pop-up), the municipal college has decided to organize a free distribution of card readers.
Connect to the portal
In order to be able to access their citizen personal home page, make and follow up requests which require electronic office authentication, users must first authenticate themselves (= identify themselves = make a connection) in the portal. To do this, use the 'Connect' link at the bottom of the page (or 'Connect to the portal' at the top of this page). To do this you must use your eID card (if you registered in the portal with your eID card) or enter your User name and Password.
You cannot use the "My profile" tab of e-Guichet to modify your personal details.