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{"sheet":"Indice A","index":0,"n_rows":85,"n_cols":15,"rows_kept":85,"cut":false,"hidden":false,"merged":[[8,4,8,6],[8,7,8,9],[8,10,8,11],[7,4,7,6],[7,7,7,9],[7,10,7,11],[14,0,14,12],[17,1,17,4],[16,1,16,4],[20,1,20,4],[16,9,16,12],[17,9,17,12],[20,9,20,12],[18,1,18,4],[61,1,82,12],[84,0,84,12],[59,0,59,12],[86,1,112,12],[0,0,3,1],[0,2,3,11],[39,7,39,10],[39,4,39,6],[37,0,37,12],[40,7,40,10],[42,0,42,12],[40,4,40,6],[24,1,24,4],[30,1,30,4],[24,9,24,12],[30,9,30,12],[29,1,29,4],[19,1,19,4],[52,1,52,2],[44,1,50,12],[32,1,32,4],[25,1,25,4],[28,1,28,3],[34,1,34,4],[26,1,26,4],[31,1,31,4],[33,1,33,4],[27,1,27,4],[21,1,21,4]]}
[null,null,"Formulaire d'évaluation citoyen (Service urbanisme/environnement / Logement / Aménagement du territoire)",null,null,null,null,null,null,null,null,null,"NUMERO: FOR-QUA-02-00-07"]
[null,null,null,null,null,null,null,null,null,null,null,null,"PAGE: Page 1 sur 2                                                                        "]
[null,null,null,null,null,null,null,null,null,null,null,null,"DATE:  13/11/2023"]
[null,null,null,null,null,null,null,null,null,null,null,null,"REVISION: 1"]
[]
[]
[]
[null,"DATE :",null,"J","K",null,null,"L ",null,null,"M "]
[null,null,null,"Très satisfait","Satisfait",null,null,"Insatisfait",null,null,"Très insatisfait"]
[]
[]
["Quelle est la raison de votre demande auprès du service urbanisme/environnement? (à l'exclusion des rdv avec les Echevins) "]
["……………………………………………………………………………………………………………………………………………………………………………………………………………………….."]
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["VOTRE AVIS SUR :",null,null,null,null,null,null,null,null,null,null,null,null,null,{"$f":"IF(COUNTA(F18),10,IF(COUNTA(G18),7,IF(COUNTA(H18),3,IF(COUNTA(I18),0,\"\"))))","v":""}]
[]
[null,"ACCUEIL TELEPHONIQUE",null,null,null,"J","K","L","M","Remarques éventuelles",null,null,null,null,{"$f":"IF(COUNTA(#REF!),10,IF(COUNTA(#REF!),7,IF(COUNTA(#REF!),3,IF(COUNTA(#REF!),0,\"\"))))","v":10}]
[null,"Facilité d'atteindre le service par téléphone",null,null,null,null,null,null,null,null,null,null,null,null,{"$f":"IF(COUNTA(#REF!),10,IF(COUNTA(#REF!),7,IF(COUNTA(#REF!),3,IF(COUNTA(#REF!),0,\"\"))))","v":10}]
[null,"Amabilité, courtoisie de l'interlocuteur"]
[null,"Compétence de l'interlocuteur"]
[null,"Clarté des réponses"]
[null,"Rapidité des réponses"]
[null,null,null,null,null,null,null,null,null,null,null,null,null,null,{"$f":"IF(COUNTA(#REF!),10,IF(COUNTA(#REF!),7,IF(COUNTA(#REF!),3,IF(COUNTA(#REF!),0,\"\"))))","v":10}]
[]
[null,"ACCUEIL PHYSIQUE",null,null,null,"J","K","L","M","Remarques éventuelles",null,null,null,null,{"$f":"IF(COUNTA(#REF!),10,IF(COUNTA(#REF!),7,IF(COUNTA(#REF!),3,IF(COUNTA(#REF!),0,\"\"))))","v":10}]
[null,"Horaires d'accueil adaptés"]
[null,"Horaires des rendez-vous adaptés"]
[null,"Respect de l'horaire de rendez-vous"]
[null,"Amabilité, courtoisie de l'interlocuteur"]
[null,"Compétence de l'interlocuteur"]
[null,"Clarté des explications transmises",null,null,null,null,null,null,null,null,null,null,null,null,{"$f":"IF(COUNTA(#REF!),10,IF(COUNTA(#REF!),7,IF(COUNTA(#REF!),3,IF(COUNTA(#REF!),0,\"\"))))","v":10}]
[null,"Temps de traitement des dossiers"]
[null,"Bureau d'accueil (aménagement, propreté,…)"]
[null,"Confidentialité des lieux d'accueil"]
[null,"Accessibilité des locaux à tous (PMR, poussettes,…)"]
[]
[]
["VOTRE APPRECIATION GLOBALE"]
[]
[null,null,"J","K","L",null,null,"M"]
[null,null,"Très satisfait","Satisfait","Insatisfait",null,null,"Très insatisfait"]
[]
["VOS ATTENTES ET BESOINS"]
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[null,"NOM Prénom (facultatif):"]
[null,"Age:"]
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[null,"Date de l'analyse :"]
[null,"Analyse réalisée par:"]
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[]
["NOTRE ANALYSE DE VOS REPONSES","ANALYSE DE VOS REPONSES :"]
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["NOS COMMENTAIRES"]